Customer service centre

General enquiries

13 25 23 (cost of a local call within Australia)
Business hours:
8am to 5pm—Monday, Tuesday, Wednesday, Friday
9am to 5pm—Thursday
+61 7 3404 6900

Online enquiries

Please use our online enquiries form to submit questions about any of our department activities.

Compliments or complaints

We encourage feedback about our staff, information or service. Please use our compliments and complaints form to provide a compliment or lodge a complaint.

Social media

We use social media to share information and interact with you. We can remind you of important events, alert you to breaking news and better communicate with those using mobile devices.

Media enquiries

Contact our media team for all media enquiries about agriculture, fisheries, forestry or biosecurity activities in Queensland (for journalists only).


If you are deaf or have a hearing or speech impairment, you can call the Auslan Connections (Deaf Services) 07 3892 8554 or 07 3892 8512.

If you need an interpreter, call the one of our service providers:

If you need any other assistance please contact us using the contact details above.