Office operating hours

Our services currently look a little different as we continue to provide services within a safe environment for our employees and clients.

We offer contactless options for all of our services. Call us on 13 25 23 or email with your enquiry.

Many of our offices are operating different hours. Please check the list of offices below or call ahead on  13 25 23 for details.

If you are sick or showing signs of acute respiratory symptoms (cough, sore throat, shortness of breath), please stay home and contact us on 13 25 23 to assist with your enquiry.

When visiting a Department of Agriculture and Fisheries office you must maintain social distancing and personal hygiene requirements as per the sites COVID safe requirements

Dedicated customer phone services, including the Fishwatch hotline (1800 017 116), the National Emergency Animal Disease Hotline (1800 675 888) and the National Exotic Plant Pest Hotline (1800 084 881) are available as normal.

Operating hours

The following table lists the operating hours of our agricultural counters:

Office Operating days Operating hours
(Enterprise Street)
Monday, Tuesday, Wednesday and Friday 9am–4pm
CairnsMonday to Friday 9am–4pm
MackayMonday to Friday 9am–4pm
RockhamptonMonday to Friday9am–4pm
ToowoombaMonday to Friday9am–4pm
TownsvilleMonday to Friday 9am–4pm
BoonahMonday, Tuesday and Wednesday 9am–1pm
CharlevilleTuesday–Wednesday and Friday9am–1pm
Charters Towers (Prior Street)Tuesday to Friday 9am–1pm
CloncurryMonday to Friday 9am–4pm
Dalby Tuesday–Thursday9am–1pm
GayndahMonday to Wednesday 9am–1pm
GoondiwindiMonday to Friday 9am–1pm
GympieTuesday to Friday9am–1pm
LongreachTuesday–Wednesday and Friday 9am–1pm
MaryboroughMonday to Thursday 9am–1pm
RomaTuesday–Wednesday and Friday9am–1pm
HermitageTuesday–Wednesday and Friday9am–1pm
KingaroyTuesday–Wednesday and Friday 9am–1pm
MareebaTuesday–Wednesday and Friday 9am–1pm
Maroochy Monday to Wednesday 9am–1pm

For QBFB and Forestry offices please call 13 25 23

Phone 13 25 23 (cost of a local call within Queensland)

Head office postal address GPO Box 46, Brisbane Qld 4001
ABN 66 934 348 189