We use social media to share information and interact with you. Our social media channels supplement the information we publish on this website—our official source of information.
Terms and conditions
We expect that participants will treat each other, as well as the department and our employees, with respect. We will remove comments that contain vulgar or abusive language, personal attacks of any kind, offensive terms that target specific ethnic or racial groups, and comments that do not remain on topic or are not productive. We will also remove comments that are spam, promote services or products, or contain party political references.
We reserve the right to delete any content posted by you on departmental social media channels. DAF accepts no liability for any loss arising out of or in connection with such removal.
DAF may ban or report users posting inappropriate or offensive material and shall not be obliged to reinstate any individual it blocks.
DAF does not guarantee or warrant that information posted by individuals on the social media sites is correct, and disclaims any liability for any loss or damage resulting from reliance on such information.
We monitor and respond to messages during business hours only.
Direct messages through Twitter or Facebook are not considered official correspondence. You should contact us by phone, email or in writing if you have a:
- formal request, comment or enquiry
- complaint against staff or services
- response to an item for public consultation.
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⚠️ New penalties for travellers who don’t declare high-risk biosecurity goods ⚠️ Australian Biosecurity is increasing penalties for not declaring high-risk biosecurity goods at the Australian border, including more cancellation of visas. From 1 January 2021, biosecurity officers will be...