We use social media to share information and interact with you. We can remind you of important events, alert you to breaking news and better communicate with those using mobile devices. Our social media channels supplement the information we publish on this website—our official source of information.
We welcome feedback and ideas from all our followers, and encourage them to join the conversation, where possible.
We monitor and respond to messages during business hours only.
We try to answer all questions we receive, but are not able to reply individually to all messages. However, we do read all comments and messages.
Direct messages through Twitter or Facebook are not considered official correspondence. You should contact us by phone, email or in writing if you have a:
- formal request, comment or enquiry
- complaint against staff or services
- response to an item for public consultation.
Terms and conditions
We expect that participants will treat each other, as well as the department and our employees, with respect. We will remove comments that contain vulgar or abusive language, personal attacks of any kind, offensive terms that target specific ethnic or racial groups, and comments that do not remain on topic or are not productive. We will also remove comments that are spam, promote services or products, or contain party political references.
We reserve the right to delete any content posted by you on departmental social media channels. DAF accepts no liability for any loss arising out of or in connection with such removal.
DAF may report users posting inappropriate or offensive material and shall not be obliged to reinstate any individual it blocks.
DAF does not guarantee or warrant that information posted by individuals on the social media sites is correct, and disclaims any liability for any loss or damage resulting from reliance on such information.