Download help

Attempting to open large files (such as PDFs) within the browser window may lead to software problems such as your browser freezing or crashing.

Avoid problems when downloading large files

To avoid problems such as your browser freezing or crashing follow these steps:

  • Click the link with the right mouse button
  • Choose "Save Target As" (Internet Explorer), "Save Link As" (Netscape/Mozilla/FireFox)  and save the file in your preferred location.

If you have a Macintosh with a single button mouse:

  • hold down the control key while you click on the link text. 
  • Select "Save Link As" or "Download Link to Disk" and save the file in your preferred location.


PDF files

PDF files can be viewed and printed using a number of different software products.  Some free alternatives include:

Name Platform
Adobe Reader Windows, MacOSX, Unix/Linux, iOS, Android
Foxit Reader Windows, Unix/Linux
Okular Windows, MacOSX, Unix/Linux
Evince Windows, Unix/Linux
Sumatra PDF Windows

Note: We do not endorse or offer warranties as to the suitability or safety of any of the above-listed products. As with any software installation, care should always be taken to verify that the software being installed is appropriate for your needs and malware-free.

Use these programs to:

  • view a document by selecting the link text. The document will load into the reader.
  • save a document for later viewing by right-clicking your mouse on the link text and selecting "Save Target As" (Internet Explorer) or "Save Link As" (Netscape/FireFox) and saving the file in your preferred location.

If you have a Macintosh with a single button mouse:

  • save a document for later viewing by holding down the control key while you click your mouse on the link text.  Select Save Link As or Download Link to Disk and save the file in your preferred location.

To convert PDFs to HTML or text formats use the Adobe PDF files online conversion tools.


Microsoft Office files

To view, save and print Microsoft Word, Excel and PowerPoint files you will need either Microsoft Office, or the free Microsoft Office Online viewers, installed on your computer. You can download the free Microsoft Office Online viewers from the links below:

To view Word, Excel or PowerPoint files

  • view a document by selecting the link text. The document will load into the reader.

To save Word, Excel or PowerPoint files

  • save a document for later viewing by right-clicking your mouse on the link text and selecting Save Target As and saving the file in your preferred location.

If you have a Macintosh with a single button mouse:

  • save a document for later viewing by holding down the control key while you click your mouse on the link text.  Selecting Save Link As or Download Link to Disk and save the file in your preferred location.


If you continue to have difficulty accessing files from this website please contact us .

Last updated 10 July 2012