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Contact our Customer Service Centre

Phone: 13 25 23 (cost of a local call within Queensland) or +61 7 3404 6999
8 am to 5 pm Monday, Tuesday, Wednesday and Friday
9 am to 5 pm Thursday
Email: callweb@daf.qld.gov.au
Fax: +61 7 3404 6900

The Customer Service Centre is also your first point of contact for:

  • all agriculture and fisheries staff
  • media enquiries
  • feedback or complaints.

Assistance with your enquiry

If you are deaf or have a hearing or speech impairment, you can call the National Relay Service on:

  • 133 677 (TTY/Voice) or
  • 1300 555 727 (Speak and Listen).

If you need an interpreter, call the Translating and Interpreting Service (TIS National) on 131 450.

If you need any other assistance please contact us using the contact details above.

Ask a question

Questions about agriculture industries or any other department activities can be submitted using our online enquiries form.

How to provide feedback or make a complaint

We encourage feedback about our staff, information or service. To provide feedback or a compliment, or lodge a complaint, complete our online form.

Connect with us

We use social media to share information and interact with you. We can remind you of important events, alert you to breaking news and better communicate with those using mobile devices.

Office locations

List of office locations

Media enquiries

Media enquiries (for journalists only)