Enquiries

Enquiry type

Type of enquiry *

Contact details


(If applicable)

(Daytime)

Your enquiry

The more information you provide us, the easier it is for us to assist you. You might like to include the reason for your request, any relevant web pages, how much information you require, the date by which the information is needed, etc.

Response *

(Preferred time and method for us to contact you)

Enquiry details

Are you recording the enquiry on behalf of someone else?
Have you raised this enquiry before?

Contact details of affected party


(If applicable)

(Daytime)

Additional details of the affected party (optional)

Completing this section is not compulsory. Any information entered should only apply to the affected party.


Do you identify yourself as an aboriginal person or Torres Strait Islander?
Do you identify yourself as being part of any other ethnic or cultural group?
Is a language other than English the primary language spoken at your home?

New enquiry

What to expect

We take complaints seriously. We will acknowledge receipt of the complaint within five working days. When we acknowledge receipt, we will advise you who will be managing the enquiry and give you an estimate of how long we expect to need to look into the matter and come back to you.

Any information you provide will be treated in confidence as far as possible. However, you should be aware that information you provide may be:

  • Put to others for verification
  • Used in reports to management or other agencies such as the Crime and Misconduct Commission, or the Queensland Police Service
  • Used for decisions on the best way to manage the issue, or
  • Able to be accessed by others under right to information or information privacy access applications

Thank you for bringing this matter to our attention.

Privacy

The Department of Agriculture and Fisheries is collecting the information on this form to act on a complaint.  Only authorised departmental officers have access to this information. Your personal information will not be disclosed, other than as outlined above, to any other third party without your consent, unless required by law or for the purposes of the Information Privacy Act 2009.

* I understand and acknowledge the above information about Privacy and how the information provided will be used. If I am completing this form on behalf of the complainant, I have advised the complainant of the above information.