Our policies

The department has a large number of policies, procedures and guidelines which affect the services that we provide to the community.

Copies of these documents are available for inspection in accordance with section 20 of the Right to Information Act 2009. Please note that some information may be deleted or withheld if its release is deemed exempt or contrary to the public interest.

Please contact us for more information on our policies and procedures.

The policies listed below relate specifically to the way the public can interact with the department.

Policy register

TitleTypeCategoryVersionID
Prosecution PolicyPolicyCorporate / Legal1.00658
Public Interest Disclosure Policy and ProcedurePolicy and procedureCorporate / Human resources1.00709
Complaints Management PolicyPolicyCorporate / Human resources1.01835
Fraud, Corruption and Misconduct Control PolicyPolicyCorporate / Human resources2.03918

In addition to the departmental policies, the following Queensland Government policies are essential to the way we conduct our business.

Code of Conduct for the Queensland public sector

Members of the public service must comply with the Code of Conduct for the Queensland public sector.

Procurement Policy

The Queensland Procurement Policy contains the broader rules under which procurement is conducted by all government agencies. Each agency then has its own more detailed purchasing procedures, which sets out how their officers will buy goods and services.

Further general information about procurement is available from the Queensland Government website.